Book Now

Effective Date: January 1, 2025

Prep‑n‑Reno (“we”, “us”, or “our”) operates the website prep‑n‑reno.com and provides home renovation and site preparation services in Sherwood Park, Edmonton, and surrounding areas.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information and your rights under applicable Canadian and Alberta privacy laws.

1. Information We Collect

a. Information You Provide:

  • Name, email, phone number, address, project details (e.g. renovation scope, property type);
  • Billing or payment details (only collected if you engage services);
  • Communications (via forms, email, phone, or in person).

b. Usage Information:

  • IP address, browser type, pages visited, referral URLs, timestamp—collected via cookies and web server logs.

c. Cookies & Similar Technologies:

  • We may use cookies or tracking pixels to improve site performance and gather analytic insights.

2. How We Use Your Information

We use collected data to:

  • Respond to inquiries, provide quotes, and deliver renovation services;
  • Communicate updates, scheduling, invoices, or related service notices;
  • Improve our website and marketing (analytics, targeted content);
  • Comply with legal obligations or respond to lawful requests.

3. Sharing & Disclosure

We may share your information with:

  • Service providers (e.g., contractors, insurance companies, payment processors), solely to perform business operations;
  • Legal or regulatory bodies, where required by law;
  • Merger/acquisition scenarios, with appropriate confidentiality protections.

We do not sell or lease personal information to third parties for marketing.

4. Data Retention

Your personal data is retained only as long as necessary to:

  • Complete the service or contractual obligations;
  • Comply with legal or tax record‑keeping requirements; and
  • Address disputes or inquiries.

5. Your Rights & Choices

Under Canadian and Alberta privacy laws (e.g. PIPA):

  • Access & Correction: You can request access to or correction of your personal information.
  • Withdrawal of Consent: You may revoke consent for processing, noting this will not affect prior lawful processing.
  • Cookies: You can disable cookies in your browser—but this may limit website functionality.

To exercise your rights or ask privacy questions, please get in touch (see below).

6. Security

We use reasonable administrative, technical, and physical protections to safeguard your data. However, no system is 100% secure; please exercise caution when transmitting sensitive information.

7. Children

Our services and website are intended for adult customers. We do not knowingly collect data from individuals under 16 years old. If we learn that information from a child has been collected, it will be deleted promptly.

8. Third‑Party Links

Our site may link to external websites (e.g. service providers or partners). We are not responsible for their privacy practices. Please review their respective policies directly.

9. Updates to This Policy

We may modify this Privacy Policy at any time. Changes will be posted on this page along with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

Prep‑n‑Reno
Phone: (587) 842‑0909

Note: This draft reflects general practices based on publicly visible information about your business operations in Sherwood Park, AB. For full legal compliance—especially with Alberta’s Personal Information Protection Act (PIPA)—we recommend having this reviewed by legal counsel.